Ucancam questions & answers

Creates and views engraving elements for designing
A
Question by Andrew Tsang
63 views
March 27, 2024

What I am seeing on the screen is different size to when I cut it on the CNC

Rajesh Gupta
Answer by Rajesh Gupta

Yes, there is a way to check the calibration of Ucancam and the CNC Router. You can calibrate the software and machine to ensure that what you see on the screen matches what is being cut on the CNC. It is important to make sure that the calibration is accurate to achieve the desired results.

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Question by pkathins
174 views
February 8, 2024

Is it possible to open ArtCam(.art) file in Ucancam?

Usha Kumari
Answer by Usha Kumari

Yes, it is possible to open ArtCam (.art) files in Ucancam.

G
Question by Guest
44 views
January 26, 2024
Rajesh Gupta
Answer by Rajesh Gupta

Yes, you can change the margins on Ucancam to inches.

J
Question by Jose Maria
761 views
December 20, 2015

How install new fonts into Ucancam v9?

S
Answer by Sean Hill

Based on the information found on the Forum page at their website, if you have single line fonts, then the installation is just like any available font for your computer. Firstly, locate the font and then go to Start > Run > fonts. Secondly, drag and drop the fonts to the Fonts folder. You will see an installation display dialog. After this procedure, restart the application and the fonts will be available for usage.

Karen 14
Question by Karen 14
419 views
April 24, 2014

I am a first time user of CNC machines and Ucancam. I get to cut a shape or a name as I program software but the blade does not lift up high enough between objects and cuts into my object. What should I do?

Stephen Prastman
Answer by Stephen Prastman

There is a user guide manual available for downloading through Google Search. Access the search results and download the PDF file from the Netdna-CDN website. In the file there will be instructions on how to use the safe height for Z axis. The function is explained in detail with example to get you started. Make sure you have a working PDF reader installed in your computer.

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Question by sunprotection corp
418 views
February 19, 2015

We are a small company from Romania, Sunprotection Corp Ltd. and we bought a CNC router machine from Creation Mechanical & Electrical (Shenzhen) .Co Ltd in 2010, model: CTE 1225 A and UcanCam V8 engraving software. Because the original computer is old, I tried to reinstall the original program with original dogkey in Windows XP SP3 and SP2, but the program is unstable. Can you please help me? Maybe the original software CD is damaged.
Please help me with the proper version of the program. I am writing to you because Creation Mechanical & Electrical (Shenzhen) .Co Ltd is on vacation, and I'm in an emergency. The machine is the only machine base for my business. For the future I think I will purchase a newer version, but do not know how much and if it fits my budget.

Stephen Prastman
Answer by Stephen Prastman

According to their support page, the software (version 8) is compatible only with Windows XP. There is no support for newer versions of Windows. Unfortunately, there isn't anything you can do except upgrading to a newer version of the software (9 or 10). For this purpose, access their official website to find more information about this. There is no patch or tweak to improve the compatibility of version 8 for newer versions of Windows as well.


Official website: http://www.ucancam.com/en.asp


Note: Access the page, but wait for it to load since it takes a while.

J
Question by Jon
40 views
June 30, 2023

The feed rate we set in the tool management for a specific tool is not speeding up the feed speed on the router. It seems all feed speeds are set at 3.6m / min
The hand controller is Weihong NK105 G3

Swati Dubey
Answer by Swati Dubey

The feed rate issue you are facing could be related to the settings within the Ucancam program or the configuration on your CNC router. It does not appear to be a spam message or advertisement, and there are no political implications.

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